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Privacy policy

  • Main Privacy policy

Privacy policy

11.11.2024

MeduWorld, trading as "MeduWorld" ("we" or "us"), aims to protect your privacy and safeguard any personal data provided to us.

The terms "you," "your," and "yours" refer to customers or representatives of customers using our website and services.

The term "client representative" refers to directors, legal representatives such as power of attorney holders, client employees such as IT specialists, security specialists, etc., as stated in the Agreement with MeduWorld. This policy outlines how we will handle your personal information carefully.

This Privacy Policy explains what personal data MeduWorld collects from you during our interaction with you or your organization, as well as through our website, products, or services, and how we use it. It also describes your choices regarding access, correction, and deletion of your personal information.

What personal data do we collect?

Viewing our website: We collect information about your computer, as well as your visits and usage of this website (including your IP address, geographic location, browser type and version, operating system, referral source, visit duration, page views, and website navigation).

Cookies: We collect cookie files, which are small files that a website or its service provider transfers to your computer's hard drive through your web browser (with your permission), allowing websites or service providers' systems to recognize your browser, as well as gather and remember certain information.

Feedback form We have contact forms on our website so that you can get in touch with us for various reasons. This form requests your name, email address, company name, and includes a free text field where you can add your questions and requests.

Signing an agreement with MeduWorld: When your organization enters into an agreement with MeduWorld for the provision of products or services, we will collect additional information necessary to fulfill the contract and provide updates on the services related to the product/service provided by MeduWorld. This will include the address and contact phone number.

What do you use our information for?

Internal use: The email address you provide through the contact form may be used to send you information and updates related to your specific interests regarding our products or services.

We use the information provided in the Agreement with MeduWorld for our day-to-day internal business purposes, to provide our services, maintain access to your MeduWorld system, and support customer service. We grant access to personal information about our clients and client representatives only to those employees who need it as part of their job to provide our services and support customers.

We use information about your computer and your visits and use of our website to understand how our website works: how many users visit the site, where users leave the site, how long users spend on the site, target countries. All this is collected to identify areas where the site can be improved and made more attractive to visitors.

Disclosure of information to third parties MeduWorld shares specific personal information of clients for the purpose of conducting our daily operations. MeduWorld does not sell or rent your personal information. MeduWorld will not disclose your personal information to third parties, except as described below, or with your permission.

We may disclose your personal information to our business partners, service providers, vendors, or other authorized third-party contractors who provide services or perform marketing or other functions on our behalf to provide the requested service. We will provide these third parties with only the minimum amount of personal information necessary to perform the requested service. We will require these third parties to maintain the confidentiality of your personal information and not use your personal information except for limited purposes to perform the requested service.

We disclose your personal information when we are required to do so by law or when we suspect fraudulent or criminal activity. Various laws or government regulations may require us to disclose non-public personal information about you in response to court orders or judicial investigations. In these cases, we will make commercially reasonable efforts to disclose only the information required by law, court order, judicial process, or court decree.

We may also disclose your personal information when permitted by applicable privacy laws, or when disclosure is necessary to enforce our rights arising from any agreement, transaction, or relationship with you.

We provide the necessary information to your agent or legal representative, such as the holder of a power of attorney that you issue, or a guardian appointed for you.

As with any other business, it is possible that in the future MeduWorld may merge with or be acquired by another company. If such an acquisition occurs, the acquiring company will have access to the personal information stored in MeduWorld. This will include information about the customer and/or client, but it will still be subject to this Privacy Policy until amendments are made to it. You will be notified through a prominent notice on our website or via email of any changes in ownership or control of your personal information.

MeduWorld may also disclose personal information to financial service providers with whom it has joint agreements. These are official agreements between non-affiliated third parties who come together to sell you products or services. MeduWorld will require these third parties to maintain the confidentiality of your personal information.

Storage period

We will keep your personal information for the purposes of managing access to the MeduWorld system and providing services as long as we have a relationship with your organization.

In some cases, when we still have a relationship with your organization but you are no longer its representative, you can instruct us to stop storing your personal information by contacting us at info@meduw.com.

Security

Any data and information provided to us is encrypted using advanced technologies, and our website has security measures in place to protect against loss, misuse, and alteration of any data and information we receive. We constantly strive to ensure the confidentiality of any such data and information and enhance our security measures. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Children

Our policy is not to knowingly provide Services to individuals under the age of 18 and not to collect personal data and information from them. Our website is not intended for children under this age. If you are under 18, you should not provide personal data or information on our website. If you are a parent or guardian of a person under 18 who you believe has disclosed personal data or information to us, please contact us immediately at info@meduw.com so that we can delete and remove the data of such person from our system.

Compliance with Terms of Use

The Privacy Policy is included in our Terms of Use and is an integral part of them. In case of any inconsistency between any provision of our Terms of Use and the content of this Privacy Policy, the provisions of our Terms of Use shall prevail.

Privacy Policy amendments

The current Privacy Policy may be updated from time to time, and we will post a notice of any material changes to this policy on the website. If you do not agree with any provision of this Privacy Policy or any of its changes, please stop using our Services and refrain from providing us with additional personal information or purchasing Products or Services. Your continued use of our Services after amendments to this Privacy Policy will be considered your ongoing agreement to the terms of this Privacy Policy with the amendments.

Your rights

Right of access: You have the right to know what personal information we store about you and for what purpose. You can submit a Subject Access Request to us; these requests must be made in writing either by letter or by email with a photograph confirming your identity. To request the Subject Access Request form, please contact us via email at info@meduw.com. Postal requests should be sent to: Data Protection Officer, MeduWorld, 17101 North Bay Road, Suite 500, Sunny Isles, Miami, FL 33160, USA.

Right to rectification: You have the right to request correction of inaccurate personal information about you from us. Upon your request, we will correct or supplement incomplete information about you that we store. To request data correction, please contact us via email at info@meduw.com.

Right to be forgotten You have the right to request the deletion of your personal information that we store if we no longer need to provide services to your organization as stated in the Agreement with MeduWorld, or if you are no longer a representative of the organization. To request data deletion, please contact us via email at info@meduw.com.

Contact Us

If you have any questions regarding the current Privacy Policy, please contact us using the information provided below:

MeduWorld
Data Protection Officer
17101 North Bay Road, Suite 500,
Sunny Isles, Miami, FL 33160,
USA
E-mail: info@meduw.com