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Development of patient portals and online cabinets for clients

The development of digital technologies in medicine helps improve interaction between medical institutions and patients, creating new opportunities to enhance the quality of services. The creation of an online portal for patients or an online account simplifies appointment scheduling, access to test results and medical history, and increases the convenience of receiving medical services. The portal helps clients of medical organizations manage their health independently, and helps doctors and clinics optimize their workflow.

Development of patient portals and online cabinets for clients

60%

users

60% of patients prefer an online portal for quick access to services.

20%

fewer rejections

Clinics with online offices record 20% fewer service refusals.

What is the purpose of a patient portal?

Developing an online account or portal for clients solves several key tasks for a medical institution:

Improving service quality: a patient can easily schedule an appointment, ask a doctor a question, receive prescriptions, and access test results.

Work process optimization: a doctor can review patient data in advance, saving time during appointments and also track health dynamics.

Reduction of administrative burden: online services reduce the need for phone consultations and process basic requests automatically.

Improving customer satisfaction: convenient access to health information promotes patient loyalty and strengthens the clinic's reputation.

Convenient recording

We are optimizing the appointment scheduling process for the convenience of patients.

Online access

We allow online registration.

Notifications

Notify patients about the upcoming visit.

Flexible schedule

We offer the opportunity to choose a convenient time.

Confirmation of the record

We ensure a fast confirmation process.

Data security

We ensure a high level of security for medical data.

Encryption

We use encryption to protect information.

Authorization

Implementing reliable authentication methods.

Access control

Restrict access only to specialists.

Monitoring

Tracking security in real time.

Access to the analysis

We make the test results available in the patient's personal account.

History

We keep a complete history of analyses.

Charts

Display the results in a visual form.

Doctor's comments

Doctors can add comments.

Data loading

Patients can download the results.

Online consultations

We simplify the communication between the patient and the doctor through online consultations.

Chat with a doctor

Allowing patients to ask questions to the doctor.

Video call

We provide the opportunity to conduct video consultations.

Recommendations

We provide personalized recommendations online.

Symptom control

Helping doctors monitor the condition of patients.

Portal functionalities for patients

When creating an online portal, it is important to consider the needs of both patients and doctors. Among the most in-demand features are:

Online appointment scheduling. The patient can choose a convenient time, specialist, and register for an appointment independently, without waiting for the administrator's response.

Access to medical records and medical history. The patient has the ability to view their medical data, test results, and examination results.

Personal correspondence with a doctor. Patients can ask questions about their health condition or treatment, and doctors can provide consultations at a convenient time.

Recommendations and notifications. Patients receive reminders about scheduled appointments, vaccinations, as well as recommendations regarding their health condition.

Payment for services. The portal can add a service payment function, which simplifies the process for patients.

Advantages of creating a portal for patients

Developing a portal for patients has significant advantages that contribute to the development of medical practice:

Time saving: patients and doctors can interact more quickly, which increases the efficiency of providing medical care.

Information accessibility: the ability to quickly view the medical history and test results, which helps patients better control their health.

Increased loyalty: patients appreciate convenient access to medical services, which positively affects their attitude towards the clinic.

Reducing the workload on staff: automating some processes reduces the amount of administrative work, allowing employees to focus on more important tasks.

How to implement an online cabinet for patients?

To create an online account, it is important to adhere to high data protection standards and simplicity of the interface. During the development stage, the user path is carefully worked out to ensure that all functions are intuitively understandable. Special attention is paid to security, as patient data must be securely protected. Optimal development includes:

Appointment booking module. Simple and convenient interface for selecting a doctor, time, and type of appointment.

Notification system. Automatic reminders for patients about upcoming visits and tests.

Personal account with medical data. Secure access to test results, diagnoses, prescriptions.

Feedback with doctors. The opportunity to ask questions and receive a quick response.

Specialists involved in the development of the client portal

01

Project manager

Coordinates development stages, monitors deadlines, and maintains communication with the client.

02

UX/UI designer

Creates a convenient interface for patients, improving their user experience.

03

Developer

Develops and tests functionality, integrates the system with other systems.

04

Marketer

Develops a patient-oriented promotion strategy.