Do you want to get an expert evaluation of your website or advertising?
The development of digital technologies in medicine helps improve interaction between medical institutions and patients, creating new opportunities to enhance the quality of services. The creation of an online portal for patients or an online account simplifies appointment scheduling, access to test results and medical history, and increases the convenience of receiving medical services. The portal helps clients of medical organizations manage their health independently, and helps doctors and clinics optimize their workflow.
60% of patients prefer an online portal for quick access to services.
Clinics with online offices record 20% fewer service refusals.
Developing an online account or portal for clients solves several key tasks for a medical institution:
Improving service quality: a patient can easily schedule an appointment, ask a doctor a question, receive prescriptions, and access test results.
Work process optimization: a doctor can review patient data in advance, saving time during appointments and also track health dynamics.
Reduction of administrative burden: online services reduce the need for phone consultations and process basic requests automatically.
Improving customer satisfaction: convenient access to health information promotes patient loyalty and strengthens the clinic's reputation.
We allow online registration.
Notify patients about the upcoming visit.
We offer the opportunity to choose a convenient time.
We ensure a fast confirmation process.
We use encryption to protect information.
Implementing reliable authentication methods.
Restrict access only to specialists.
Tracking security in real time.
We keep a complete history of analyses.
Display the results in a visual form.
Doctors can add comments.
Patients can download the results.
Allowing patients to ask questions to the doctor.
We provide the opportunity to conduct video consultations.
We provide personalized recommendations online.
Helping doctors monitor the condition of patients.
When creating an online portal, it is important to consider the needs of both patients and doctors. Among the most in-demand features are:
Online appointment scheduling. The patient can choose a convenient time, specialist, and register for an appointment independently, without waiting for the administrator's response.
Access to medical records and medical history. The patient has the ability to view their medical data, test results, and examination results.
Personal correspondence with a doctor. Patients can ask questions about their health condition or treatment, and doctors can provide consultations at a convenient time.
Recommendations and notifications. Patients receive reminders about scheduled appointments, vaccinations, as well as recommendations regarding their health condition.
Payment for services. The portal can add a service payment function, which simplifies the process for patients.
Developing a portal for patients has significant advantages that contribute to the development of medical practice:
Time saving: patients and doctors can interact more quickly, which increases the efficiency of providing medical care.
Information accessibility: the ability to quickly view the medical history and test results, which helps patients better control their health.
Increased loyalty: patients appreciate convenient access to medical services, which positively affects their attitude towards the clinic.
Reducing the workload on staff: automating some processes reduces the amount of administrative work, allowing employees to focus on more important tasks.
To create an online account, it is important to adhere to high data protection standards and simplicity of the interface. During the development stage, the user path is carefully worked out to ensure that all functions are intuitively understandable. Special attention is paid to security, as patient data must be securely protected. Optimal development includes:
Appointment booking module. Simple and convenient interface for selecting a doctor, time, and type of appointment.
Notification system. Automatic reminders for patients about upcoming visits and tests.
Personal account with medical data. Secure access to test results, diagnoses, prescriptions.
Feedback with doctors. The opportunity to ask questions and receive a quick response.
Coordinates development stages, monitors deadlines, and maintains communication with the client.
Creates a convenient interface for patients, improving their user experience.
Develops and tests functionality, integrates the system with other systems.
Develops a patient-oriented promotion strategy.
An online patient portal provides access to a range of functions: appointment scheduling, access to medical history, test results, and the ability to consult with a doctor. Through the portal, patients can independently manage visits and track their health status. It operates 24/7 and is accessible from any device.
Data protection includes encryption, secure authorization and authentication, protection against cyber attacks. It is important to comply with security standards such as HIPAA and GDPR.
In the online account, you can communicate with a doctor in a chat, ask questions, and receive recommendations.
These are user activity indicators, time spent in the account, number of records and completed consultations, reviews, and user retention.
Optimally, once a quarter, in order to improve functionality, add new features, and enhance security.
Depending on the complexity of the project, development can take from 3 to 12 months.
It is important to conduct training for employees and patients, develop instructions, and provide technical support at the initial stage.
The simplicity of the interface is important so that patients can easily navigate the office and use its functions without extra effort. This is achieved through an intuitively understandable design, minimalism in decoration, and logical navigation that allows the user to quickly find the necessary information or function. It is also important to conduct testing with real users to identify and eliminate possible difficulties.
Yes, an online portal can include telemedicine features such as video conferences between a patient and a doctor, real-time exchange of medical data, and online consultations. This allows patients to receive consultations remotely, which is especially important in remote regions or during epidemics when a physical visit is not possible.
The cost of developing an online portal depends on many factors, including the complexity of functionality, level of security, design, and integration with other systems. Prices usually start from a few thousand dollars and can reach tens of thousands, depending on the scope of work. There may also be additional expenses for support and updates.
Patients can use various devices to access the online cabinet, including computers, tablets, and smartphones. The cabinet should be adapted to work on different platforms, such as Windows, macOS, iOS, and Android, to ensure accessibility for all users.
The implementation time of an online portal depends on the complexity of the project and the readiness level of the medical institution. Typically, it takes from several weeks to several months, including training for staff and patients, as well as setting up security systems and integrating with other medical services.
An online portal reduces the workload on medical staff by automating many processes: scheduling appointments, processing requests, sending reminders about visits and tests. This allows the staff to focus on more important tasks such as consultations and patient treatment, as well as speeds up processes, improving the overall efficiency of the clinic.
It is important to consider accessibility for people with disabilities, including convenient features for the visually impaired or people with hearing impairments. These may include large buttons, voice prompts, text transcriptions for video consultations, and other interface elements that facilitate the use of the system.
Payment for services through an online account is usually made using integrated payment systems. The patient can choose a payment method, such as a bank card or through electronic wallets. After the payment is made, they receive a notification of the transaction completion and a payment confirmation.
The main functions include appointment scheduling, access to medical records, test results, communication with a doctor, recommendations, notifications, and payment for services. Each function is aimed at simplifying the interaction between the patient and the clinic.
Yes, with the patient's consent. Doctors have access to medical information, medical history, and test results to ensure quality treatment.
Useful functions include reminders, analysis history, access to doctor's recommendations, payment options, and receiving prescriptions.
Yes, internet access is required to work with the office, as all data is stored and transmitted through secure servers.
Yes, cabinets are often integrated with clinic systems, laboratories, and wearable devices for data collection.
The online cabinet is suitable for clinics, laboratories, rehabilitation centers providing services that require regular monitoring.
A comfortable and functional office increases patient satisfaction and reduces turnover.
Integration with other medical systems, such as electronic medical records (EMRs), clinic and laboratory management systems, is done through APIs (application programming interfaces). This allows the online cabinet to automatically receive and update patient data, such as test results, medical history, or prescriptions, without the need for manual data entry.
Patients can receive the results of their tests through the portal after they are uploaded to the medical institution's system. The results can be available in the form of graphs, reports, or PDF documents, accompanied by comments from the doctor explaining medical terms and analyzed indicators. This provides patients with access to information at any time.
The development process of an online cabinet includes several stages: needs analysis, user interface design, functionality development, testing, integration with medical systems, and implementation. After that, the stage of implementation and user training begins, as well as system support and updates.
An online account can include sections with recommendations for disease prevention, reminders for regular medical check-ups, vaccinations, and tests. Additionally, functionality can be added to track health indicators, which will help patients timely identify health risks and take measures to prevent diseases.
Reliable technical support includes round-the-clock assistance to users, regular system updates and improvements, as well as a quick response to technical failures. It is important for a medical institution to have a dedicated specialist or company to support the online portal.
Patients can schedule an appointment through the online portal by selecting a convenient time and doctor. Usually, the system displays available time slots, and the patient can choose the most suitable option. After making the appointment, the patient receives confirmation and a reminder about the upcoming visit.
An online account speeds up the process of receiving medical care by allowing patients to schedule appointments, receive test results, and communicate with a doctor online without leaving their homes. This is especially useful in emergency situations when quick consultation or prescription is needed.
Yes, in the online cabinet, it is possible to add the option of booking appointments with several doctors, which will give patients more flexibility. Patients will be able to choose a convenient time and specialists for different procedures or consultations, and the system will display the availability of doctors and confirm appointments.
The leading marketing agency in Spain that provides not only marketing services and website development, but also creates complex platforms and has its own products.